Service Delivery Specialist

4 days ago


Wilmington, Delaware, United States Saxon Global Full time
Saxon Global is seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for diagnosing and resolving server or network issues in a timely manner.

We are looking for someone with a strong understanding of common information architecture frameworks and good communication skills. The ideal candidate will have a minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools.

In this role, you will work closely with on-call personnel to communicate new events and ensure that incidents are resolved quickly and efficiently. Your ability to address conflict constructively and communicate effectively will be key to your success.

The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience. If you are a motivated and detail-oriented individual who is passionate about incident resolution, we encourage you to apply.

This is a full-time position that offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are committed to creating a positive and inclusive work environment that supports the well-being and success of all employees. Our company values include teamwork, innovation, and customer satisfaction.

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