Customer Experience Associate
3 weeks ago
Experience The Betsy Difference
As a Bar Attendant at The Betsy, you will have the opportunity to provide exceptional service to our discerning guests in a luxurious setting. Our bar and lounge area offers a range of amenities and services that cater to the needs of our guests, including live music, rooftop pool and bar, and gourmet cuisine.
Responsibilities:
- Provide exceptional service to guests in the bar and lounge area.
- Clean and sanitize bars and tables.
- Ensure that the bars are well-stocked and tidy.
- Respond to customer inquiries and promptly respond to customer requests or complaints.
- Clear dirty or unused dishes, glassware, linen, or silverware from the table and carry them to the kitchen for cleaning.
- Perform serving, cleaning, or stocking duties in the bar to facilitate customer service.
- Carry food, dishes, trays, or silverware from the kitchens to the serving station or the bar as needed.
Requirements:
- High school diploma or equivalent preferred.
- 1 year of prior experience in a luxury hotel or high-end restaurant strongly preferred.
- Must be able to speak, read, write, and understand basic English. Spanish is desirable.
- Fulfill the Food Handler and Responsible Vendor training and certification requirements.
- Perform physically demanding tasks like standing and walking for extended periods, lifting and carrying up to 50 lbs of weight, and work outdoors.
- Use a point of sale system.
- Follow detailed instructions.
- Convey a professional image.
- Identify and address details.
- Work well with others.
- Multi-task.
Estimated Salary Range: $40,000 - $50,000 per year, depending on experience.
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