Customer Experience Associate

3 weeks ago


Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full time

Experience The Betsy Difference

As a Bar Attendant at The Betsy, you will have the opportunity to provide exceptional service to our discerning guests in a luxurious setting. Our bar and lounge area offers a range of amenities and services that cater to the needs of our guests, including live music, rooftop pool and bar, and gourmet cuisine.

Responsibilities:

  • Provide exceptional service to guests in the bar and lounge area.
  • Clean and sanitize bars and tables.
  • Ensure that the bars are well-stocked and tidy.
  • Respond to customer inquiries and promptly respond to customer requests or complaints.
  • Clear dirty or unused dishes, glassware, linen, or silverware from the table and carry them to the kitchen for cleaning.
  • Perform serving, cleaning, or stocking duties in the bar to facilitate customer service.
  • Carry food, dishes, trays, or silverware from the kitchens to the serving station or the bar as needed.

Requirements:

  • High school diploma or equivalent preferred.
  • 1 year of prior experience in a luxury hotel or high-end restaurant strongly preferred.
  • Must be able to speak, read, write, and understand basic English. Spanish is desirable.
  • Fulfill the Food Handler and Responsible Vendor training and certification requirements.
  • Perform physically demanding tasks like standing and walking for extended periods, lifting and carrying up to 50 lbs of weight, and work outdoors.
  • Use a point of sale system.
  • Follow detailed instructions.
  • Convey a professional image.
  • Identify and address details.
  • Work well with others.
  • Multi-task.

Estimated Salary Range: $40,000 - $50,000 per year, depending on experience.



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