Planet Fitness Front Desk Team Member

3 weeks ago


Arvada, Colorado, United States Planet Fitness Full time
About This Role

We are seeking a friendly and approachable individual to join our team as a Planet Fitness Front Desk Team Member. In this role, you will be the first point of contact for members and guests, responding to their inquiries, resolving issues, and providing a positive experience.


Responsibilities
  • Customer Service: Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
  • Front Desk Operations: Manage front desk activities, including answering phones, checking members in, handling new member sign-ups, and conducting tours.
  • Account Management: Facilitate updates to member accounts, respond to questions and concerns, and escalate issues to Assistant Manager or Manager as needed.
  • Club Maintenance: Assist in maintaining the cleanliness and organization of the club.

Requirements
  • Customer Service Background: Previous customer-facing experience preferred.
  • Basic Computer Skills: Ability to operate basic computer software and hardware.
  • Fitness Enthusiasm: Passion for fitness and health.
  • Positive Attitude: Upbeat and positive attitude required.
  • Punctuality: Must be punctual and reliable.

Benefits
  • Dental Insurance: Comprehensive dental insurance plan.
  • Employee Discounts: Discounts on fitness classes, merchandise, and other services.
  • Free Uniforms: Complimentary uniforms and amenities.
  • Health Insurance: Competitive health insurance package.
  • Opportunity for Advancement: Opportunities for career growth and advancement.
  • Training & Development: Ongoing training and development programs.
  • Vision Insurance: Comprehensive vision insurance plan.

Compensation

$14.75 per hour.



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