Planet Fitness Front Desk Team Member
3 weeks ago
We are seeking a friendly and approachable individual to join our team as a Planet Fitness Front Desk Team Member. In this role, you will be the first point of contact for members and guests, responding to their inquiries, resolving issues, and providing a positive experience.
Responsibilities
- Customer Service: Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
- Front Desk Operations: Manage front desk activities, including answering phones, checking members in, handling new member sign-ups, and conducting tours.
- Account Management: Facilitate updates to member accounts, respond to questions and concerns, and escalate issues to Assistant Manager or Manager as needed.
- Club Maintenance: Assist in maintaining the cleanliness and organization of the club.
Requirements
- Customer Service Background: Previous customer-facing experience preferred.
- Basic Computer Skills: Ability to operate basic computer software and hardware.
- Fitness Enthusiasm: Passion for fitness and health.
- Positive Attitude: Upbeat and positive attitude required.
- Punctuality: Must be punctual and reliable.
Benefits
- Dental Insurance: Comprehensive dental insurance plan.
- Employee Discounts: Discounts on fitness classes, merchandise, and other services.
- Free Uniforms: Complimentary uniforms and amenities.
- Health Insurance: Competitive health insurance package.
- Opportunity for Advancement: Opportunities for career growth and advancement.
- Training & Development: Ongoing training and development programs.
- Vision Insurance: Comprehensive vision insurance plan.
Compensation
$14.75 per hour.
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