Front Desk Coordinator

H&R Block is a global leader in tax preparation, committed to delivering exceptional services to our clients. As a Front Desk Coordinator, you will play a vital role in ensuring the smooth operation of our office, providing top-notch customer service, and building strong relationships with our clients.

We are seeking a highly skilled and motivated individual to join our team as a Client Service Representative. In this role, you will be responsible for answering phones, greeting clients, and matching them with the best-suited tax professional for their needs.

$45,000 - $55,000 per year, depending on location and experience.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results.

A Typical Day...

As a Client Service Representative, you will have the opportunity to see the impact of your work firsthand. You will build client relationships that will grow stronger each year, inspiring people to make confident, informed decisions about their lives, careers, and money.

Your Expertise:

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office