Relationship Banker

5 days ago


Charlottesville, Virginia, United States Bank of America Full time
About the Role

We are seeking a highly motivated and results-driven Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their financial needs.

Key Responsibilities
  • Client Engagement: Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Cash Handling: Accurately and efficiently process cash transactions for clients as needed.
  • Relationship Building: Build relationships with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.
  • Operational Excellence: Execute the bank's risk culture and strive for operational excellence in daily activities.
  • Business Growth: Grow business knowledge and network by partnering with experts in small business, lending, and investments.
  • Client Experience: Drive the client experience by managing financial center traffic, appointments, and outbound calls effectively.
Requirements
  • Enthusiasm and Motivation: Be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
  • Collaboration and Communication: Collaborate effectively to get things done, building and nurturing strong relationships, and communicate effectively and confidently with clients.
  • Problem-Solving and Adaptability: Display passion, commitment, and drive to deliver an experience that improves our clients' financial lives, and have the ability to learn and adapt to new information and technology platforms.
  • Education and Experience: Have a high school diploma or equivalent, and one year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals, or equivalent experience in financial services.

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