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Distributor Chargeback Analyst
1 month ago
Norcross, Georgia, United States
Mlnlycke Health Care
Full time
Job SummaryAs a Distributor Chargeback Analyst at Mlnlycke Health Care, you will play a critical role in managing the execution of global clinical projects. Your primary responsibility will be to ensure the timely and accurate processing of distributor chargebacks, which involves analyzing various errors generated for specific chargebacks, working with Contracts Admin to ensure correct contracts are loaded, and reconciling chargebacks after research and resolution of issues.
Key Responsibilities
Loads, reviews, and maintains distributor chargeback EDI 844 and/or 867 reports daily
Analyzes various errors generated for specific chargebacks
Works with Contracts Admin to ensure correct contract is loaded; updates system as required
Reconciles chargebacks after research and resolution of issues
Sends reconciliation reports and credit memos to non-EDI 849 customers
Works with wholesalers/distributors to ensure that their system is updated
Guides and prioritizes the flow of chargebacks within Model N
Reviews, researches, and reports on automatic deductions
Accountable for generating, providing, and maintaining all associated back-up documentation and associated reports for any/all payments or deductions as required
Communicates and collaborates with assigned wholesalers/distributors to initiate business process continuous improvement activities, conduct root cause analysis where required
Works with Distributor & Retail Sales leaders in managing Distributor Chargeback relationships
Serves as a liaison with wholesalers/distributors related to chargebacks
Serves as the EDI subject matter expert (SME) for EDI 844 and 849 from the business perspective; assists in testing and mapping as required
Partners with Contracts, DART, Finance, and Accounting to properly address any chargeback discrepancies
Evaluates and recommends a more efficient end-to-end chargeback process to mitigate and control chargeback payment disputes
Serves as a member of the HIDA Chargeback Reconciliation Workgroup
Acts as the Subject Matter Expert (SME) for the chargeback validation and reconciliation process
Creates, implements, and maintains Standard Operating Procedures (SOPs) related to the chargeback validation and reconciliation process
Requirements
Bachelor's Degree required in Business, Statistics, Mathematics, Accounting, or similar
Minimum of 2 years of demonstrated experience of data processing using MS Excel at an expert level
High attention to detail
A well-organized and self-directed individual who can work with minimal amount of supervision
Strong technical skills, analytical ability, good judgment, and strong operational focus
Capability to efficiently complete tasks in a fast-paced environment
Requires a positive attitude as well as being a team player with good organizational skills
Preferred: Healthcare experience specifically processing of chargeback or rebate; Minimum of 2 years of chargeback process experience preferred
MS Access experience is a plus
Working knowledge of SAP, Model N (or any other A/P system) is a plus
Experience working on analytical projects and programs that involve integration of external/third-party information, and data quality initiatives
Strong collaboration skills, able to influence without authority, and have an innovative mindset
Strong analytical and problem-solving skills, with the ability to communicate in a clear and succinct manner and effectively evaluates information/data to make decisions
About Mlnlycke Health Care
Mlnlycke Health Care is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes. Our business is organized in the four business areas Wound Care, Operating Room Solutions, Gloves, and Antiseptics, where customer centricity, sustainability, and digitalization are at the heart of everything we do. Mlnlycke employs around 8,400 people, and the company headquarters are in Gothenburg, Sweden. We operate in more than 100 countries worldwide.