Patient Services Administrator
7 days ago
The Patient Services Administrator is responsible for coordinating front office functions, ensuring efficient patient flow, and providing exceptional customer service in our dynamic outpatient wound care center.
Key Responsibilities:- Coordinate with Center leadership to optimize daily patient census
- Participate in staff meetings to support key functions within the Center
- Greet patients and other visitors, answer and direct calls to relevant staff
- Maintain all patient communication needs, including scheduling, rescheduling, and appointment reminders
- Obtain and verify patient insurance information, pre-certifications, and pre-authorizations for services
- Collect and record patient charges in databases
- Verify and reconcile charges as directed, prepare monthly patient survey data, and transmit to providers
- Assemble new patient charts, maintain and store existing patient charts, and inspect charts for completeness and signatures
- Cordinate/schedule ancillary testing with other hospital departments
- High School Diploma or General Education Development (GED); Associate's degree preferred
- Minimum of Two (2) or more years of office administration experience, preferably in a medical setting; Prior medical coding experience preferred
$19.83-$25.84 per hour
Preferred Abilities:- Proficient in Microsoft Office (Word, Excel, Outlook)
- Good customer, interpersonal, and communication skills
- Organization and time-management skills
- Ability to type 60 words per minute (wpm)
- Basic math skills
- Attention to details
- Ability to maintain confidentiality
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