Housing Program Specialist
5 days ago
About Goodwill of Southwestern Pennsylvania
We are a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in our stores and online.
Our mission is to empower individuals and families through employment, education, and advocacy. We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields.
Job Summary:
This position involves assisting homeless families and individuals enrolled in our Housing Programs with securing safe, affordable housing in a timely manner.
You will engage and build relationships with landlords within the private market, as well as market our Housing programs and advocate for our clients as future tenants.
This role requires primary responsibility for ensuring that rental properties meet habitability quality standards, valid leases and reasonable rents are secured, and mediation between clients and landlords as needed.
The Housing Navigator works closely with all members of the Housing team to ensure permanent housing is maintained.
Key Responsibilities:
- Network with landlords and property managers for potential housing units.
- Document all aspects of participant housing searches, meeting deadlines as required by agency and program regulations.
- Coordinate with our housing team, as well as outside providers, in supporting participants to identify and secure permanent housing in a timely manner.
- Diplomatically address housing issues such as maintenance of apartments, restoration of apartments upon participant exits, tenant disputes, and landlord issues in a timely manner.
- Create and implement participant workshops to increase responsible tenancy and long-term stable housing.
Requirements:
- High School Diploma or Equivalent AND 5 years experience required. OR
- Associates' Degree AND 3 years experience required. OR
- Bachelors' Degree AND 1 year of experience required.
Required Experience: must be related to working with the rental market and social service system.
Benefits:
- Estimated salary: $20-$22 per hour.
- Retention Bonus: $1,000 after successfully completing 90 days of employment.
- Travel Required: Yes, locally.
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