Community Outreach Specialist with Local Travel Responsibilities
6 days ago
Job Summary: We are seeking a highly motivated Community Outreach Specialist to join our team at Franklin Energy. This role will be responsible for developing, coordinating, and implementing outreach functions and performance for new program start-ups and legacy programs.
Key Responsibilities:
- Develop and present program presentations to spur project activity
- Respond to customer and Trade Ally inquiries and concerns by phone, electronically, or in person to move projects towards completion
- Maximize all opportunities in the process to close a project
- Recruit, train, educate, and cultivate relationships with contractors and customers to encourage effective marketing of programs
- Support outreach work plan creation, monitoring, and updates
- Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals
- Actively 'cold calling' new potential suppliers/contractors and developing their participation in our programs
- Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs
- Identify improvement barriers and report information to Program Manager and Outreach Manager
- Prepare weekly and monthly project-based activity reports and track progress towards program goals
- Assist in the implementation of specific energy efficiency programs in a 'flex' capacity, according to defined budgets and energy savings targets
Requirements:
- Bachelor's degree or equivalent work experience required
- ~ 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation
- ~ Ability to identify and resolve project application issues with customers and trade allies
- Proficient in Microsoft Office, specifically Word, Excel, and Outlook
- Strong data entry skills in entering information in tracking systems/databases
- Ability to communicate effectively, both verbally and in writing with customers, clients, and employees
- Ability to analyze and interpret data and solve practical problems
- Committed to diversity and inclusion
Travel Requirements: Willingness to travel more than 50%
Benefits: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, sick/safe leave, company-paid volunteer hours, and more
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