Community Outreach Specialist with Local Travel Responsibilities

6 days ago


Madison, Wisconsin, United States Franklin Energy Full time

Job Summary: We are seeking a highly motivated Community Outreach Specialist to join our team at Franklin Energy. This role will be responsible for developing, coordinating, and implementing outreach functions and performance for new program start-ups and legacy programs.

Key Responsibilities:

  • Develop and present program presentations to spur project activity
  • Respond to customer and Trade Ally inquiries and concerns by phone, electronically, or in person to move projects towards completion
  • Maximize all opportunities in the process to close a project
  • Recruit, train, educate, and cultivate relationships with contractors and customers to encourage effective marketing of programs
  • Support outreach work plan creation, monitoring, and updates
  • Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals
  • Actively 'cold calling' new potential suppliers/contractors and developing their participation in our programs
  • Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs
  • Identify improvement barriers and report information to Program Manager and Outreach Manager
  • Prepare weekly and monthly project-based activity reports and track progress towards program goals
  • Assist in the implementation of specific energy efficiency programs in a 'flex' capacity, according to defined budgets and energy savings targets

Requirements:

  • Bachelor's degree or equivalent work experience required
  • ~ 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation
  • ~ Ability to identify and resolve project application issues with customers and trade allies
  • Proficient in Microsoft Office, specifically Word, Excel, and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing with customers, clients, and employees
  • Ability to analyze and interpret data and solve practical problems
  • Committed to diversity and inclusion

Travel Requirements: Willingness to travel more than 50%

Benefits: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, sick/safe leave, company-paid volunteer hours, and more



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