Freight Billing and Collections Professional

4 weeks ago


Indianapolis, Indiana, United States Jobot Full time
Job Overview

We are seeking a highly skilled and experienced Billing & Collections Specialist to join our team at Jobot. The ideal candidate will be responsible for managing all aspects of billing and collections, ensuring timely and accurate invoicing, and effectively resolving billing issues.

Key Responsibilities
  • Manage the entire billing process, including preparing and sending invoices, tracking and reporting on billing activities, and resolving billing disputes.
  • Handle all collections activities, including contacting customers regarding overdue accounts, negotiating payment plans, and resolving disputes.
  • Collaborate with the sales and customer service teams to ensure accurate and timely billing of all services.
  • Conduct regular audits of billing and collections activities to ensure compliance with company policies and procedures.
  • Prepare and present reports on billing and collections activities and trends.
  • Identify and implement improvements to the billing and collections processes to increase efficiency and effectiveness.
Requirements
  • A minimum of 5 years of experience in billing and collections, with a focus on freight billing and claims.
  • Proven track record of successfully managing the billing and collections process, with a strong focus on accuracy and timeliness.
  • Excellent negotiation and conflict resolution skills, with a customer-focused approach to collections.
  • Strong analytical skills, with the ability to analyze billing and collections data and trends, and make recommendations for improvements.
  • Excellent communication skills, with the ability to clearly and effectively communicate with customers, team members, and management.
  • Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Proficient in Microsoft Office Suite, with a particular focus on Excel.
  • Knowledge of billing and collections software and systems is a plus.
  • A bachelor's degree in finance, accounting, or a related field is preferred.


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