Legal Billing Specialist

3 weeks ago


Indianapolis, Indiana, United States SuiteSpot Executive Search, LLC Full time

The Legal Billing Specialist will be responsible for performing the daily activities of the billing function to ensure operational needs of internal and external clients and the Firm are being met.

Reporting to the Controller, the Legal Billing Specialist will collaborate closely with the Lead Legal Billing Specialist as a key resource and primary point of contact for trouble-shooting and problem-solving.

Develop strong working relationships within the department as well as internal and external clients in order to optimize the billing and collections processes; Review, interpret and apply billing guidelines and updates to assigned clients; Produce final bills (due from billing attorneys by the 10th of the month), reviewing for accuracy and adherence to client guidelines and ensuring correct rate applications; Follow up on outstanding invoices throughout the billing cycle to ensure timely payments; Research and resolve Accounts Receivable monthly for assigned attorneys, reviewing, researching and processing write-downs, write-offs and write-ups as directed by the billing attorney; Manage the electronic billing process, including: Perform e-billing set-up process for new systems, matters, and timekeeper rate approval; Maintain rates and billing timekeepers for electronically billed client files; submit timekeeper data to clients, review and analyze client fee structures and address as necessary; Prepare and submit electronic invoices through proper spend management vendors, providing necessary back up documentation per client billing guidelines; Analyze and resolve e-billing issues at time of invoice submission, tracking the status of invoices and confirming successful submission; Promptly notify billing attorneys of reductions to e-billed invoices and assist with necessary appeals; Reconcile matter identification numbers between website and CARET; Work closely with clients and billing team to reconcile billing errors and assist with problem-solving as needed; Communicate with all clients in a professional, knowledgeable manner reflective of the Firm's culture, values and strategy with respect to the billing process; Collaborate with billing team members, attorneys and staff to streamline billing processes and procedures to increase efficiency, effectiveness and quality; Provide backup support to other Legal Billing Specialists during periods of absence; Assist with departmental projects as needed.

The ideal Legal Billing Specialist will possess the following:

  • Knowledge of billing policies, procedures and best practices, preferably acquired in a law firm or professional services setting;
  • Experience with CARET or similar legal accounting software applications;
  • Solid understanding of law firm e-billing, including system setups and LEDES formats;
  • Adaptability and the ability to grasp and apply new ideas, software programs, and instructions;

As the exclusive recruiter for this position, SuiteSpot Executive Search, LLC will conduct an expedited search process per the client's request.



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