Salesforce Program Manager
3 weeks ago
We are seeking a seasoned Program Manager to oversee the migration of our Salesforce Services Cloud to Financial Services Cloud. This role will involve strategic leadership, project coordination, and effective communication between internal teams, the Salesforce Professional Services team, and our managed services partner.
Key Responsibilities:
- Lead the Salesforce migration project from Services Cloud to Financial Services Cloud.
- Collaborate with project managers, internal IT teams, and external partners to ensure successful project delivery.
- Ensure alignment and effective communication between all stakeholders.
- Coordinate project plans and monitor progress, costs, and quality standards.
- Identify and mitigate project risks and issues.
Qualifications:
- Green Card or US Citizen
- Proven experience as a Program Manager or Project Manager, preferably in Salesforce migration projects.
- Strong understanding of Salesforce Services Cloud and/ or Financial Services Cloud.
- Excellent program management skills, including leadership and team management.
- Demonstrated experience in coordinating multiple project plans and ensuring alignment across different teams.
- Strong problem-solving and decision-making skills.
- Bachelor's degree in information technology, Business Administration, or a related field.
Preferred Qualifications:
- PMP or other relevant project management certification.
- Experience working in the financial services industry.
- Knowledge of managed services and vendor management.
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