Automotive Service Manager Lead Technician

1 month ago


Salem, New Hampshire, United States Midas - AMG Enterprises Full time

About Midas - AMG Enterprises

We are a dynamic, sales-driven automotive repair company committed to delivering high-quality service and building lasting relationships with our customers.

Job Summary:

The Automotive Service Manager will oversee the daily operations of our shop, managing and directing a team of technicians to provide exceptional customer service and ensure efficient repair processes.

Key Responsibilities:

  1. Customer Service: Deliver exceptional customer service, listening to and consulting with customers to understand their needs and concerns.
  2. Operations Management: Oversee complete vehicle inspections, make comprehensive recommendations, and source parts as needed.
  3. Leadership: Lead, manage, and train a team of up to ten employees, ensuring they are equipped to provide excellent service and support.
  4. Inventory Management: Maintain accurate inventory counts and oversee the overall cleanliness and organization of the facility.
  5. Additional Duties: Perform other duties as assigned by management.

Requirements:

  1. Experience: A minimum of 2 years of store or service manager experience.
  2. Knowledge: General automotive knowledge.
  3. Skills: Excellent customer service disposition, good communication skills, leadership ability, team building skills, and ability to work a flexible retail schedule.
  4. Education: High school diploma or equivalent required.
  5. Licenses: Valid driver's license.

What We Offer:

Midas - AMG Enterprises offers a competitive benefits package, flexible scheduling options, and opportunities for professional growth and development.



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