Part-Time Experience Coordinator

1 day ago


Waterloo, Iowa, United States UnityPoint Health Full time
Job Summary

We are seeking a highly skilled and compassionate Part-Time Experience Specialist/Receptionist to join our team at UnityPoint Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Greet patients and visitors, obtain accurate information, and maintain office records.
  • Process co-payments, follow up on appointments, and maintain confidentiality.
  • Answer phone calls, take messages, and direct calls in a professional manner.
  • Retrieve, file, and photocopy medical correspondence and reports.
  • Collect payments, issue receipts, and reconcile daily accounts receivable activity.
  • Demonstrate a commitment to quality and customer service, striving to exceed patient expectations.
Requirements
  • High School Degree or equivalent required.
  • Previous medical office experience preferred.
  • Strong customer service skills and excellent communication abilities.
  • Ability to understand and apply guidelines, policies, and procedures.
  • Proficient in Microsoft Office and medical terminology.
Why UnityPoint Health?

We are committed to creating a positive and inclusive work environment that values our team members and supports their growth and development. Our Total Rewards program offers competitive benefits and opportunities for advancement.



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