Healthcare Intake Coordinator

4 weeks ago


Orland Park, Illinois, United States HomeHealth Advantage Inc Full time
Job Title: Intake Coordinator for Home Health Agency

We are Home Health Advantage, a patient-centered home health agency seeking a full-time Intake Coordinator to join our rapidly growing organization.

The ideal candidate will have experience working in the home health care industry, with a strong focus on customer service, attention to detail, and effective communication skills.

Key Responsibilities:
  • Receive and organize patient referrals, ensuring accurate and timely data entry
  • Facilitate communication with referring physicians, hospital liaisons, and patients/families regarding Home Health benefits and services
  • Resolve simple to moderately complex issues, correct errors, and refer complex issues to supervisor
  • Maintain a tracking sheet of pending orders
Requirements:
  • At least one year of intake experience in the medical field
  • Customer interaction/customer service experience
  • Strong knowledge of Microsoft Office and data entry skills
  • Excellent organizational, analytical, communication, and customer service skills
  • Ability to take initiative and problem-solve
  • Excellent attention to detail and follow-up skills
  • Experience working with insurance verification, per-certifications, and data entry for billing purposes
  • Working knowledge of Medicare, commercial, private pay providers, and regulations impacting insurance verification
  • Prior experience in a medical field, such as a hospital or medical office
  • Home Health experience is a plus

Home Health Advantage offers a competitive compensation package and a positive work environment. If you are a motivated and detail-oriented individual with a passion for healthcare, please submit your resume and contact information for consideration.



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