Healthcare Intake Coordinator
4 weeks ago
We are Home Health Advantage, a patient-centered home health agency seeking a full-time Intake Coordinator to join our rapidly growing organization.
The ideal candidate will have experience working in the home health care industry, with a strong focus on customer service, attention to detail, and effective communication skills.
Key Responsibilities:- Receive and organize patient referrals, ensuring accurate and timely data entry
- Facilitate communication with referring physicians, hospital liaisons, and patients/families regarding Home Health benefits and services
- Resolve simple to moderately complex issues, correct errors, and refer complex issues to supervisor
- Maintain a tracking sheet of pending orders
- At least one year of intake experience in the medical field
- Customer interaction/customer service experience
- Strong knowledge of Microsoft Office and data entry skills
- Excellent organizational, analytical, communication, and customer service skills
- Ability to take initiative and problem-solve
- Excellent attention to detail and follow-up skills
- Experience working with insurance verification, per-certifications, and data entry for billing purposes
- Working knowledge of Medicare, commercial, private pay providers, and regulations impacting insurance verification
- Prior experience in a medical field, such as a hospital or medical office
- Home Health experience is a plus
Home Health Advantage offers a competitive compensation package and a positive work environment. If you are a motivated and detail-oriented individual with a passion for healthcare, please submit your resume and contact information for consideration.
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