Lead Sales Associate

3 days ago


Oak Harbor, Ohio, United States Dollar General Full time
Job Summary

The Lead Sales Associate plays a vital role in maintaining a clean, well-organized store with a customer-centric focus. This position involves assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

Key Responsibilities
  • Customer Service Leadership: Provide exceptional customer service, greet and assist customers, and respond to customer inquiries in a professional and courteous manner.
  • Cash Handling and Operations: Operate a cash register, process transactions, and maintain accurate cash handling procedures, including cashier accountability and deposit control.
  • Merchandise Management: Stock and recover merchandise, maintain a clean and organized store, and assist with inventory management and control.
  • Store Maintenance: Clean the store, take out trash, dust and mop store floors, clean restrooms and stockrooms, and assist with setting up sidewalk displays.
  • Planogram Implementation: Assist in implementing and maintaining planograms to ensure merchandise is displayed effectively and efficiently.
  • Opening and Closing Procedures: Open and close the store under the specific direction of the Store Manager, ensuring all procedures are followed and store security is maintained.
Requirements
  • Knowledge and Skills: Effective interpersonal and oral communication skills, understanding of safety policies and practices, ability to read and follow planogram and merchandise presentation guides, and ability to perform mathematical calculations.
  • Work Experience and Education: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
  • Working Conditions: Frequent walking and standing, frequent bending, stooping, and kneeling, frequent handling of merchandise and equipment, and occasional lifting of up to 40 pounds.

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