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Hotel Safety Specialist

2 months ago

Houston, Texas, United States HYATT Hotels Full time

About This Role

The Security Officer is a vital member of the Hyatt Hotels team, responsible for ensuring the safety and security of our guests and employees. This role requires a high level of attention to detail and a commitment to upholding the highest standards of safety and security.

Key Responsibilities

  • Conduct regular safety and security audits to identify potential risks and implement measures to mitigate them.
  • Develop and maintain relationships with local law enforcement and emergency services to ensure a swift and effective response in the event of an incident.
  • Collaborate with hotel staff to provide a safe and secure environment for guests and employees.
  • Investigate and document incidents, completing thorough reports as required.
  • Stay up-to-date with the latest safety and security protocols and procedures, ensuring compliance with all relevant regulations.

Requirements

  • A true desire to provide exceptional service and ensure the safety and security of others.
  • Refined verbal and written communication skills, with the ability to effectively communicate with guests, employees, and external partners.
  • Ability to stand for long periods of time and walk moderate distances, with a high level of physical fitness.
  • Must be able to work a flexible schedule, including weekends and holidays, with a willingness to adapt to changing circumstances.
  • Proficient in basic computer skills, with the ability to learn and adapt to new systems and technologies.
  • Previous security experience is highly desirable, with a proven track record of ensuring safety and security in a fast-paced environment.