Police Dispatcher

5 days ago


Houston, Texas, United States Houston Journal of Health Law & Policy Full time
Job Summary

The Emergency Communication Specialist is responsible for receiving and processing emergency and non-emergency requests from the University community. This role involves dispatching calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.

Key Responsibilities
  1. Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.
  2. Transmits requests for service and related information to the appropriate Police Officer.
  3. Inputs information into a computer database; reviews and corrects data as necessary.
  4. Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
  5. Operates radio consoles, portable radios, Dictaphone recorder, Telecopier, and other equipment located in the Communication Center.
  6. Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
  7. May provide guidance and training to new dispatchers.
  8. Performs other job-related duties as assigned.


Requirements

High school diploma and one year of experience is required. A basic knowledge of grammar, spelling, punctuation and simple mathematical functions is necessary. Technical certification or licensing in a relevant field is also required.
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