Police Dispatcher
5 days ago
The Emergency Communication Specialist is responsible for receiving and processing emergency and non-emergency requests from the University community. This role involves dispatching calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.
Key Responsibilities
- Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.
- Transmits requests for service and related information to the appropriate Police Officer.
- Inputs information into a computer database; reviews and corrects data as necessary.
- Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
- Operates radio consoles, portable radios, Dictaphone recorder, Telecopier, and other equipment located in the Communication Center.
- Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
- May provide guidance and training to new dispatchers.
- Performs other job-related duties as assigned.
Requirements
High school diploma and one year of experience is required. A basic knowledge of grammar, spelling, punctuation and simple mathematical functions is necessary. Technical certification or licensing in a relevant field is also required.
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