Cafeteria Assistant

4 days ago


Lake Oswego, Oregon, United States Kaiser Permanente Full time
Job Summary:

We are seeking a highly organized and detail-oriented Cafeteria Aide to join our team at Kaiser Permanente. As a Cafeteria Aide, you will be responsible for assisting in the setup and maintenance of the cafe serving area, ensuring a clean and safe environment for our patients and staff.

Essential Responsibilities:
  1. Prepare and serve coffee and other beverages as needed. Assemble and deliver coffee service and catering items to various locations throughout the hospital. Prepare steam table items and serving area prior to each meal period. Provide excellent customer service to guests in a courteous and pleasant manner. Maintain the cleanliness of the serving area and dining room tables. Collect money and make change for cafeteria patrons. Maintain the cash register in accordance with business office procedures. Complete accurate records and make deposits in the safe. Set up the cafeteria for meal service.
  2. Portion and wrap food items accurately and attractively. Stock items for the cafeteria. Store items received by the department in assigned areas. Rotate stock to ensure that new items are used last (includes all case goods). Maintain the menu board and posted menus. Complete cleaning assignments according to daily and weekly schedules. Perform dishwashing duties as necessary. Maintain good interpersonal relationships with cafeteria patrons, staff, and other departments. Answer the telephone and receive and distribute messages to appropriate members of the department. Maintain security by unlocking the entire kitchen each morning and locking it each evening.
  3. Expected Behavior Standards: Follow established policies and procedures for the use of time in the work environment, including absenteeism and tardiness. Monitor and take corrective action to prevent recurring absences. Return promptly from breaks and schedule them in concert with coworkers to provide adequate coverage of the unit and client care activities. Consistently arrive on time and ready to work at the start of the shift, as well as complete assignments at the end of the shift. Maintain confidentiality of all client and organizational records. Release information according to established policy/procedure. Demonstrate a positive attitude while at the work site.
  4. Do not engage in personal conversations when members are waiting for service. Do not discuss other staff members, organization, or medical care in public areas. Identify yourself by using name tags and verbally introducing yourself by name, title, and/or department. Address members by their proper titles and last names. Provide assistance to customers or connect customers to the appropriate person when needed. Apply the same courtesy standards to customers on the telephone as in person.
Basic Qualifications:

  1. N/A
  2. N/A
  3. Certified Food Handler (in the state where care is provided)
Additional Requirements:

  1. Recent restaurant or healthcare food service experience in the following is required: Host/Hostess, Cashier, Stock Salad Bar.
  2. Catering, banquets, and luncheons.
  3. Must have effective oral communication skills, be able to write legibly, read, and follow written instructions. Must demonstrate the ability to organize and perform work without close supervision.
Preferred Qualifications:

  1. One (1) year of restaurant/institutional food service, cashier, and catering experience.
  2. Knowledge of cash registers, excellent customer service skills.

Notes:

  1. Must be available 5 days a week, including every other weekend. Required to work 2 minor and 2 major holidays.


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