RHOAR Shift Supervisor

Job Title: RHOAR Shift Supervisor

Job Summary:

The RHOAR Shift Supervisor is responsible for ensuring the safety and well-being of clients at all times. This includes performing safety checks, monitoring behavior, and enforcing rules and guidelines.

Key Responsibilities:

* Monitor and ensure all policies and procedures are followed by clients and shift staff
* Contact appropriate supervisor when issues arise
* Ensure all parties are contacted when clients arrive or are discharged
* Maintain storage order and storage documentation
* Ensure room searches are done on each shift
* Ensure camera system and phones are monitored at all times
* Ensure safety of all clients in the facility
* Ensure all intakes are done properly and in a timely manner
* Ensure all RHOAR equipment is stored properly when used for intake, drug screens, cleaning, etc.
* Maintain client confidentiality, privacy, and demonstrate ethical behavior at all times
* Adhere to all policies and procedures
* Provide information to potential clients and referral sources/database inputs
* Conduct initial screenings and may be required to maintain waiting lists
* Transport clients as needed
* Initiate file on each new client upon admission. Keep file documentation up to date, including progress notes, census forms, discharge sheets, staff notes, and other documentation as necessary
* Monitor and document client vital signs
* Monitor the general health of clients, including distressed withdrawal, and refer to outside services when necessary
* Take appropriate action in crisis situations (violence or threats of violence; suicide and threats of suicide; natural disasters; and health crisis situations when EMS or 911 is necessary)
* Perform safety checks on all beds every hour
* Participate in all scheduled trainings and meetings
* Complete all required shift documentation
* Other duties as required

Required Skills:

* Oral and written communication skills
* Interpersonal skills
* Ability to exercise good judgment, tact, diplomacy, and compassion when problem-solving, handling conflict, or in a crisis situation
* Ability to complete record-keeping in a timely fashion
* Ability to formulate treatment objectives for the person served
* Ability to get along with diverse personalities and maintain effective working relationships
* Ability to work well with people of all races, backgrounds, and needs
* Ability to work as part of a comprehensive community mental health team and to positively represent the agency in the community
* Knowledgeable of the stages in recovery for behavioral health and/or chemical dependency

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions or may be off-site from normal office location.

The noise level in the work environment is moderate to loud.

Environmental Data and Job Hazards:

* Hours of work may be subject to irregular and/or flexible hours based on needs or demands.
* Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
* All staff are required to participate in yearly trainings regarding infection control and safety in the environment, including hazardous waste and blood-borne pathogens.
* All new staff must attend training regarding handling physical, verbal threats, acts of violence, or other escalating and potential dangerous situations, including when police need to be summoned.
* All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification, if providing direct care.

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