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Medical Social Worker II

2 months ago

Lexington Hills, California, United States Kaiser Full time
Job Summary

The Medical Social Worker II plays a vital role in assisting patients and their families/caregivers to cope with the social/emotional issues and practical arrangements related to their illness. Working under the general direction of the Social Work Manager/LCSW, this position delivers age-appropriate social work care to patients and their caregivers in accordance with agency policy and procedure, as well as state and federal regulations.

Key Responsibilities
  • Provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction, and developing healthy coping strategies in individual/family/group settings.
  • Offers counseling for disease acceptance and understanding.
  • Develops and implements individual Plans of Treatment to assist patients and families to cope and/or restore social, emotional, financial, and environmental factors affected by illness.
  • Completes psychosocial assessments and partners with patients to identify needs and develop and implement individual treatment plans based on mutually agreed-upon treatment plans.
  • Discusses options for care proactively, including Kaiser resources and external community/government resources, to assist patients and families in developing short- and long-term care plans as appropriate.
  • Collaborates with other disciplines in assessing, planning, and providing services for patients utilizing biopsychosocial information.
  • Assists patients in advocating for themselves to receive appropriate services within Kaiser and in the community.
  • Assists patients and families with care planning and discharge plans.
  • Takes, reviews, evaluates, and prioritizes written and oral referrals.
  • Maintains documentation, records, and data collections.
  • Responsible for completion of required documents in a complete and timely manner.
  • Functions as part of the Skilled Nursing Facility Team to ensure appropriate, timely placement of Kaiser members in nursing facilities.
  • Liaisons between patients and Kaiser, maintaining a positive relationship with Kaiser and providing for continuity of care.
  • Identifies appropriate levels of care and facilities for referred patients, where applicable.
  • Obtains placements, where applicable.
  • Collaborates with internal and external resources in Kaiser and the community to meet mutually agreed-upon goals and objectives.
  • Provides information and referral to community resources as requested.
  • Coordinates exchange of information between Kaiser, families, members, and skilled nursing facilities.
  • Determines application of Kaiser, Medicare, and Medi-Cal benefits to specific patient situations.
  • Participates in Utilization Management/Quality Assurance activities.
  • Assists in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
  • Works with referral sources to clarify and complete required clinical and psychosocial information.
Requirements
  • Experience: Step I - 0-2 years social work experience, Step II - 2-4 years social work experience within the last five years, Step III - 4 or more years social work experience within the last ten years.
  • Education: Masters in Social Work accredited by the Council of Social Work Education.
  • License, Certification, Registration: N/A.
  • Additional Requirements: Demonstrated ability to work on a multidisciplinary team, solid psychosocial assessment skills, knowledge of chronic and acute disease and how it impacts patient and family functioning, excellent oral/telephone communication skills and written documentation, computer-literate, and ability to master detailed and complex information regarding benefits and coordination of care.
Preferred Qualifications
  • At least one year post-MSW experience in a healthcare setting preferred - MSW internship may be considered in lieu of this requirement.
  • LCSW preferred.

Primary Location: California, San Jose, San Jose Hospital

Hours Per Week: 24

Shift: Day

Workdays: Week 1: Sun, Thu, Fri; Week 2: Thu, Fri, Sat

Working Hours Start: 08:30 AM

Working Hours End: 05:00 PM

Job Schedule: Part-time

Job Type: Standard

Employee Status: Regular

Employee Group/Union Affiliation: A06|SEIU|United Healthcare Workers West

Job Level: Individual Contributor

Job Category: Behavioral Health, Social Services & Spiritual Care

Department: San Jose Hospital - Social services - 0201

Travel: No

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.