Customer Support Associate

3 days ago


Fort Myers, Florida, United States Atlantic Group - New York Full time
About Us: The Atlantic Group is a leading market research firm based in New York. Our team is dedicated to providing exceptional services to our clients.

Job Description:
The primary responsibility of this role is to support the Research Engagement Services team with email management. This position also involves creating and routing service requests to internal teams.

Responsibilities:
- Manage and process email volumes effectively.
- Create and route service requests as needed.

Requirements:
- Bachelor's degree in Business, Marketing, or Communications preferred but not required.
- Excellent time management skills are essential for this role.

Benefits:
- Competitive salary range: $45,000 - $55,000 per year (dependent on experience).
- Unlimited access to all research content.

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