Collections Specialist

18 hours ago


Mount Prospect, Illinois, United States LHH Recruitment Solutions Full time
Job Title: Collections Specialist

We are seeking an experienced Collections Specialist to join our team at LHH Recruitment Solutions. As a Collections Specialist, you will be responsible for managing collections activities, calls, and emails for your assigned portfolio. You will resolve client discrepancies and short payments, reconcile customer accounts, and monitor assigned accounts with follow-up actions.

Responsibilities:
  • Manage collections activities, calls, and emails for your assigned portfolio
  • Resolve client discrepancies and short payments, reconciliation of customer accounts and monitor assigned accounts with follow-up actions
  • Respond to internal and external requests
  • Establish strong relationships with customers and other internal departments
  • Excellent communication and phone skills
  • Possess a positive attitude and can work extremely well on a team
  • Ability to thrive in a high-volume work environment
  • Prepare monthly ad hoc outstanding balance statements
Qualifications:
  • Must have 3-5 years of recent B2B collections experience
  • Proficient Excel skills (vlookups, pivot tables, etc.)
  • Extensive knowledge of billing and collections procedures
  • Commitment to exceptional customer service
  • Outstanding written and verbal communication abilities
  • Ability to prioritize and manage multiple tasks
  • Sharp attention to detail

Pay Details: $55,000.00 to $60,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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