Retail Operations Specialist
4 weeks ago
At Movement, we're passionate about creating a community that's dedicated to transforming lives through climbing, yoga, and fitness. As a Retail Specialist - Gear Shop, you'll play a key role in managing the operations and oversight of our gear shop, ensuring a seamless customer experience and driving sales growth.
Key Responsibilities:- Manage receiving and processing of shipments, verifying contents and reporting discrepancies
- Conduct regular inventory counts and maintain accurate records
- Provide exceptional customer service, including shoe and harness fittings
- Train and hold front desk staff accountable to shop expectations and customer service standards
- Participate in monthly regional retail specialist calls and provide feedback on business performance and opportunities
- Passion for climbing gear and self-motivation to acquire in-depth knowledge
- Excellent customer service skills and attention to detail
- Strong organizational skills and ability to maintain accurate records
- Microsoft Office Suite proficiency and comfort with data analysis
- Experience in retail or customer service field preferred
- Competitive hourly rate ($19.25-23.25/hour)
- Free membership and in-gym discounts
- Guest visits and retail discounts
Movement Gyms is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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