Customer Service Associate Role

3 weeks ago


Washington, United States Wawa Full time
Job Overview

The Wawa organization is seeking a skilled Customer Service Associate to join our team. As a valued member, you will play a crucial role in delivering an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

In this position, you will work closely with the store management team to facilitate various tasks, including customer service, food and beverage preparation, cash register duties, general housekeeping, and other related functions. Your primary goal will be to provide a positive and engaging experience for all customers, ensuring their needs are met promptly and courteously.

Your responsibilities will include greeting customers, responding to requests and complaints in a timely manner, utilizing the GREAT customer service and customer recovery model, communicating effectively with the management team, operating the cash register, scanning items, bagging merchandise, and handling different payment methods. You will also be responsible for maintaining proper cash levels in the register drawer and change machines, activating fuel and gift cards, and assisting with lottery purchases as needed.

In addition, you will comply with federal and state laws by requesting personal identification from customers purchasing restricted products, stock and refill product within designated areas, perform customer fuel transactions, monitor activities at the fuel court, stop fuel pumps if necessary, prepare made-to-order food and beverages according to recipe or customer specifications, and ensure the proper execution of assigned foodservice and beverage programs and procedures.

To succeed in this role, you will need excellent customer service skills, ability to work well individually and in a team environment, good communication skills, and the capacity to learn FSRA processes and procedures. You must be able to perform physical behaviors such as standing, walking, handling, reaching, grasping firmly, and lifting up to 35 lbs. You will also be required to work safely with equipment that can create and hold high temperatures using appropriate personal protective equipment.

This opportunity comes with a competitive hourly salary range of $17.50-$21.50, which may be adjusted based on experience and location. Furthermore, eligible Associates will receive a $1.50 shift differential for hours worked between 12am-6am. Extensive benefits, including health benefits, ESOP (Employee Stock Ownership Plan), 401(k), Education Assistant Program, eligibility for store discounts, paid time off, and access to other benefit and wellness programs, are available to those who meet the eligibility criteria.

  • Washington, Washington, D.C., United States EAT GELAT-OH LLC Full time

    We are looking for a skilled Customer Service Associate to join our team at EAT GELAT-OH LLC. As a Customer Service Associate, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.About the RoleThis is a full-time opportunity that requires a strong work ethic, excellent...


  • Washington, Washington, D.C., United States Style Netbox Full time

    We're seeking an accomplished Customer Service Representative to join our Washington, DC-based team at Style Netbox. This exciting opportunity allows you to deliver top-notch customer experiences while working closely with our dynamic team.About the RoleAs a Customer Service Representative, your primary responsibilities will include:Providing prompt and...


  • Washington, Pennsylvania, United States Carter's Full time

    About Our Store:Carter's is a leading retailer of baby and kids' clothing, offering high-quality products and excellent customer service. As a Sales Associate, you will play a key role in delivering this experience to our customers.Job Responsibilities:Welcome customers and provide assistance with our product styles, features, and benefitsResolve customer...


  • Washington, Michigan, United States OneMain Financial Full time

    About the RoleWe are seeking a dedicated Customer Service Associate to join our team. As a key member of our customer support team, you will play a vital role in ensuring that our customers receive exceptional service and support.ResponsibilitiesAnswer incoming calls and provide information on accounts, resolving any issues or concerns the customer may...


  • Washington, United States Veterans Canteen Service Full time

    About Us: Veterans Canteen Service is an amazing organization that puts Veterans first. We have been celebrating over 78 years of service in VA facilities across the country. Our mission is to provide exceptional service to our customers while promoting a positive work environment for our employees.This Retail Sales Associate role is an excellent opportunity...


  • Washington, United States Food Lion Full time

    Career OpportunitiesAs a Customer Service Associate at Food Lion, you will play a vital role in creating a positive shopping experience for our customers. Your responsibilities will include providing excellent customer service, maintaining high standards of cleanliness and organization, and ensuring compliance with company policies and procedures. You will...


  • Ft. Washington, Maryland, United States Giant Food Full time

    Welcome to Giant Food, where we are dedicated to providing our customers with an exceptional shopping experience. As a Customer Service Associate, you will play a vital role in achieving this goal by delivering outstanding customer service, maintaining store appearance, and supporting operational activities.We are committed to creating a positive and...


  • Washington, United States Marshalls Full time

    Marshalls - 3100 14th St Nw 20010 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change...


  • Washington, United States Marshalls Full time

    Marshalls - 2480 Market St. NE The Shops at Dakota Crossing 20018 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer...


  • Washington, North Carolina, United States Food Lion Full time

    Job TitlePT Customer Service AssociateAbout the RoleThis is a part-time customer service associate role at Food Lion. As a front end team member, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.You will be assisting the Customer Service Manager...


  • Washington, United States Wawa Full time

    Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related...


  • Washington, Washington, D.C., United States H&R Agri-Power Full time

    Sales and Customer Service Associate**Job Overview:**H&R Agri-Power is seeking a highly motivated Sales and Customer Service Associate to join our team. In this role, you will be responsible for providing exceptional customer service and promoting our dealership equipment to new and existing customers. Your primary goal will be to build strong relationships...


  • Washington, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full time

    Job OverviewOllie's Bargain Outlet is seeking reliable and detail-oriented Sales Associates to join our team. As a Sales Associate, you will play a crucial role in creating a positive shopping experience for our customers.Key Accountabilities:Engage with customers and respond to their inquiries.Maintain accurate knowledge of products and...


  • Washington, Washington, D.C., United States Food People Restaurant Group Full time

    As a Customer Service Associate at Food People Restaurant Group, you will be responsible for delivering exceptional dining experiences to our guests. Our ideal candidate has excellent communication skills and can work efficiently in a fast-paced environment.About the Role:Foster positive relationships with customers by providing attentive service and...


  • Washington, United States Giant Food Full time

    Company OverviewGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly. With a legacy spanning over 80 years, we strive to be the most trusted and loved local food retailer in our community.Why Work at Giant?We pride ourselves on being a great place to work, offering opportunities for career...


  • Fort Washington, Pennsylvania, United States Goldfish Swim School - Fort Washington Full time

    Job Title: Customer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Goldfish Swim School - Fort Washington. This is a fantastic opportunity for someone who enjoys working with children, has excellent communication skills, and is passionate about providing exceptional...


  • Washington, United States Congressional Federal Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at Congressional Federal. In this role, you will provide exceptional service to our members by handling routine and moderately complex transactions with ease.About the RoleProcess financial transactions accurately and efficiently, including deposits, withdrawals, and loan...


  • Mt Washington, United States Domino's Pizza LLC Full time

    Domino's - At Domino's Pizza LLC, we're committed to delivering an exceptional customer experience. As a Customer Service Associate, you'll play a key role in ensuring our customers leave satisfied. Your responsibilities will include greeting customers, taking orders, and maintaining the front of the store. To succeed in this role, you'll need excellent...


  • Washington, Washington, D.C., United States Officina Full time

    Join Our TeamWe are seeking a talented and motivated individual to join our team as a Customer Service Associate. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable dining experience.As a Customer Service Associate, your primary responsibility will...


  • Washington, Pennsylvania, United States Chico's Full time

    Job DescriptionSales Associate is responsible for supporting Management in promoting a customer-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key Responsibilities:• Drive for Results: Meet company sales goals, utilize sales techniques, and communicate product knowledge to customers• Customer...