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Patient Access Coordinator

2 months ago


Lake Charles, Louisiana, United States SWLA Center for Health Services Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Registrar to join our team at SWLA Center for Health Services. As a Patient Access Registrar, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a smooth and efficient registration process.

Key Responsibilities
  1. Greet patients and visitors in a professional and welcoming manner.
  2. Verify patient demographics and insurance information accurately in our system.
  3. Collect copays and self-pay charges at the time of visit.
  4. Assist patients with checking in on our patient kiosk and signing in on our patient portal.
  5. Review daily payment postings for accuracy.
  6. Maintain confidentiality and adhere to HIPAA guidelines.
  7. Perform other duties as assigned.
Requirements
  • High school graduate required.
  • Certification as Medical Office Assistant and/or Medical Assistant.
  • Previous experience in a medical or dental office setting required.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Ability to maintain confidentiality and adhere to HIPAA guidelines.
Benefits
  • Competitive pay and benefits package.
  • Health insurance, dental insurance, vision insurance, and retirement plan.
  • Paid time off, paid sick leave, and paid holidays.
  • Employee assistance program.