Current jobs related to Transportation Broker - Muskegon, Michigan - Allen Lund Company, LLC

We are seeking a highly motivated and experienced Freight Brokerage Specialist to join our team at Allen Lund Company, LLC. As a key member of our logistics team, you will be responsible for managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies.

Key Responsibilities:

• Perform daily check calls on loads in transit to ensure timely delivery
• Handle customer-related issues and inquiries in a professional and timely manner
• Originate necessary documentation for freight bills
• Develop and increase profitable volume with existing and newly acquired shippers
• Build relationships with developing accounts to increase capacity for specific projects and lanes
• Gain up-to-date knowledge of market freight rates to determine fair prices for trucks and shippers
• Negotiate rates with carriers to ensure competitive pricing
• Recommend solutions for customers to Senior Transportation Brokers and/or management
• Deliver exceptional customer service and uphold the company standard following the company principles of Customer, Company, Office

Requirements:

• College degree highly desired or equivalent experience
• Minimum of 3 years' experience in Freight Brokerage/customer service
• Excellent communication and negotiation skills
• Ability to quickly process information and make decisions
• Effective time-management skills with the ability to multitask
• Highly organized and detail-oriented

About Us:

Allen Lund Company, LLC is an equal opportunity employer dedicated to diversity. We are committed to providing a fast-paced, challenging, and team-oriented work environment that fosters personal growth and commitment. Join us in making a difference and be part of a dynamic team that values exceptional customer service and innovative solutions.