Automotive Service Advisor

2 weeks ago


Clackamas, Oregon, United States Robs Automotive Repair Inc Full time
Job Overview

We are seeking a highly skilled Automotive Service Advisor to join our team at Robs Automotive Repair Inc. As an Automotive Service Advisor, you will play a crucial role in growing our customer base by identifying potential customers, maintaining relationships with existing customers, and ensuring a positive purchasing experience.

Key Responsibilities
  • Provide exceptional customer service by greeting guests, building rapport, and answering questions about vehicles and services.
  • Estimate repairs using our Techmetric managing and estimating system, ensuring accuracy and transparency.
  • Conduct test drives to verify quality repairs and services, exceeding customer expectations.
  • Manage time effectively, serving customers with minimal supervision while maintaining a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Valid state-issued driver's license and clean driving record required.
  • Prior service advisor experience at an independent shop is preferred.
  • Excellent communication and negotiation skills.
What We Offer
  • Commission-based team pay structure.
  • Ongoing education and training opportunities.
  • Spiffs and incentives for sales representatives.


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