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Vehicle Parts Consultant

2 months ago

Moline, Illinois, United States Lou Fusz Nissan of Moline Full time
Are you passionate about delivering exceptional customer service? If so, we want to hear from you

We are currently seeking enthusiastic, service-driven individuals to join our team. Our workplace fosters a culture of respect and integrity, providing a rewarding and energizing environment. We value inclusivity, built on trust, humility, and a strong sense of urgency. We believe that the quality of our customer interactions is directly linked to the supportive relationships we cultivate within our team.

If you are vibrant and motivated, looking for a chance to grow both personally and professionally, we would love to connect with you. We seek individuals who are eager to help us enhance our customers' experiences, ensuring they receive unparalleled service.

This position is part of a union governed by the Automotive, Petroleum and Allied Industries Employees Union, Local 618.

What We Provide
  • Comprehensive Medical/RX/Dental/Vision coverage
  • Life Insurance
  • 401k Retirement Plan
  • Voluntary Benefits including short-term disability, accident, critical illness, universal life, cancer, and vision coverage
  • Sick Leave
  • Paid Vacation
  • Funeral Leave
  • Pension Plan
  • Uniforms
  • Training Academy
  • Athletic Scholarships
Key Responsibilities
  • Manage the parts sales process from initiation to completion
  • Update customers on the status of their parts
  • Engage with staff and customers in a courteous and professional manner
  • Interpret and utilize the parts catalog effectively
  • Handle phone inquiries, providing pricing and information
  • Verify body shop estimates to ensure accuracy in parts orders and pricing
  • Deliver exceptional service to both internal and external customers
  • Retrieve and fulfill orders from inventory
  • Conduct weekly inventory checks to maintain stock accuracy
  • Alert the parts manager regarding out-of-stock items or urgent shop materials
  • Source out-of-stock parts from external suppliers and place emergency orders when necessary
  • Ensure all internal parts requests are billed correctly on service repair orders
  • Process payments from retail customers or secure credit authorizations
  • Prepare orders for daily shipment, delivery, or customer pick-up
Qualifications
  • High School Diploma or equivalent required
  • Experience in automotive parts sales is preferred
  • Able to thrive in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to read and interpret safety rules, operating instructions, and procedural manuals
  • Proficient in calculating figures such as discounts, interest, and percentages
About Us

The Lou Fusz Automotive Network has proudly served the St. Louis area for over 70 years. If you are looking for a workplace that values your contributions and supports your career growth, your search ends here. Our company remains 100% family-owned and operated, with a rich history of providing excellent career opportunities for motivated individuals. Our philosophy is grounded in six core principles: Respect, Hard Work, Fun, Winning, Continuous Improvement, and Teamwork. We are dedicated to enhancing our community and serving the people of the St. Louis area. Join us and discover what it means to work for a company with a fantastic culture.

We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.