Advanced Technical Support Professional

1 week ago


Roswell, New Mexico, United States 360 Smart Networks Full time
Company Overview

360 Smart Networks was founded in 2002 and provides complete outsourced IT Managed Support Services (MSP) to small and medium-sized companies in Atlanta, Charlotte, and Tampa. Our team of experienced engineers delivers high-quality IT services and solutions that drive business growth for our clients.

Why Work with Us:

  • We establish long-term relationships with our clients and provide them with the necessary IT services to help them grow their businesses.
  • We are dedicated to maintaining open communication and providing quality customer service.
  • This is a great opportunity to work for a company that embraces a wide range of leading-edge technologies and with a team of highly experienced and talented Engineers.

Requirements:

  • Associate's or bachelor's degree in computer science, information technology, or related field, or equivalent work experience.
  • At least 5 years of experience in IT support, preferably in a Tier 2 or higher role.
  • Certifications in ITIL, CompTIA, Microsoft, Cisco, or other relevant areas are preferred.


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