Advanced Technical Support Professional
1 week ago
360 Smart Networks was founded in 2002 and provides complete outsourced IT Managed Support Services (MSP) to small and medium-sized companies in Atlanta, Charlotte, and Tampa. Our team of experienced engineers delivers high-quality IT services and solutions that drive business growth for our clients.
Why Work with Us:
- We establish long-term relationships with our clients and provide them with the necessary IT services to help them grow their businesses.
- We are dedicated to maintaining open communication and providing quality customer service.
- This is a great opportunity to work for a company that embraces a wide range of leading-edge technologies and with a team of highly experienced and talented Engineers.
Requirements:
- Associate's or bachelor's degree in computer science, information technology, or related field, or equivalent work experience.
- At least 5 years of experience in IT support, preferably in a Tier 2 or higher role.
- Certifications in ITIL, CompTIA, Microsoft, Cisco, or other relevant areas are preferred.
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