Account Director for Government Operations

6 days ago


MagstattleBas, Grand Est, United States North End Teleservices Full time
Job Summary

We are seeking an experienced Account Director to lead our government operations team. This role requires a strong background in client management, conflict resolution, and compliance.

About the Role
  • Supervise and manage multiple client programs, ensuring high-quality deliverables and revenue growth.
  • Develop strategic insights and solutions to improve business operations, reduce costs, and enhance client satisfaction.
  • Collaborate with cross-functional teams to address operational issues and implement process improvements.
  • Manage project timelines, budgets, and resources to ensure successful project delivery.
  • Build and maintain strong relationships with clients, stakeholders, and internal teams.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • 5+ years of experience in account management, leadership, or a related field.
  • Proven track record of success in driving revenue growth, improving client satisfaction, and leading high-performing teams.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with CRM software and data analysis tools.
What We Offer
  • Competitive salary: $60,000 - $80,000 per year.
  • Bonus structure tied to individual and team performance.
  • Ongoing training and development opportunities.
  • A dynamic, collaborative work environment.
  • Recognition and rewards for outstanding performance.
About North End Teleservices

North End Teleservices is a leading provider of customer service solutions. Our team of experts delivers exceptional service to clients across various industries. We prioritize diversity, equity, and inclusion in all aspects of our business.



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