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Claims Director

2 months ago

Cincinnati, Ohio, United States GAIC Great American Insurance Company Full time

About GAIC Great American Insurance Company

We are a leader in the insurance industry, offering a unique blend of a small company culture and big company expertise. Our member companies, subsidiaries of American Financial Group, provide a wide range of specialty and property and casualty operations, offering opportunities for growth and learning.

Our Commitment to Diversity and Inclusion

We value diversity and recognize the benefits of a collaborative and inclusive work environment. Our goal is to create a workplace where all employees feel empowered and enabled to perform at their best.

Our Public Sector Division

We provide customized insurance programs for local, county, and state governments, education organizations, and special services districts. Our targeted classes include municipalities, public schools, community colleges, and counties. We are one of the leading public entity writers in the industry, with business across the U.S. and Canada.

Our Products and Services

We offer coverage in the reinsurance and excess insurance markets through Pools, Trusts, Joint Powers Authorities, Reciprocals, Mutuals, Captives, and Individual Risks in the public entity space.

Essential Job Functions and Responsibilities

  • Manage a book of complex primary, direct excess, and reinsurance claims involving Public Sector risks, including professional liability, general liability, automobile, school board legal liability, employment practices liability, law enforcement liability, and public officials liability exposures.
  • Investigate and maintain claims, reviewing and evaluating coverage and/or liability, securing necessary information, and working toward the resolution of claims files.
  • Attend arbitrations, mediations, depositions, or trials as necessary, and convey complex information to all appropriate parties.
  • Ensure that claims payments are issued in a timely and accurate manner, and ensure compliance with all state, legal, statutory, and regulatory bodies.
  • Serve as the technical expert on products, evaluating and making recommendations to executive management on internal and external issues of strategic importance.
  • Accountable for achieving performance targets and business results, providing technical advice, assistance, and training to lower-level positions, management, and other functional areas.
  • Interact with underwriting and marketing regarding claims trend issues, and perform claim reviews and compliance audits of third-party administrators and self-insured pools.

Job Requirements

  • Juris Doctorate (JD) preferred, or Bachelor's Degree or equivalent experience.
  • 8 to 10 years of related experience, with multi-lines claims handling experience preferred.
  • Experience in litigation, professional and general liability, coverage, and reinsurance preferred.
  • Excellent oral and written communication skills, time management skills, and problem-solving abilities.
  • Proficiency in Microsoft365 suite of products.
  • Must be open to travel, including overnight travel as needed.