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Quality Assurance Specialist

2 months ago

Springfield, Wisconsin, United States TEAM QUALITY SERVICES INC Full time
About Team Quality Services Inc.

We are a leading provider of quality-related services across North America, with a strong focus on the automotive sector. Our team of experts is dedicated to solving problems in the field, allowing our customers to stay home and focus on their core business.

Job Summary:

We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for coordinating and executing inspection, validation, and quality assurance projects for our customers. This role requires daily travel to assigned work locations to perform quality-related services for manufacturing customers.

Key Responsibilities:
  • Plan, execute, and deliver projects on time, within scope, and within budget.
  • Coordinate project tasks, timelines, and resources with internal teams and external stakeholders.
  • Develop and maintain strong relationships with customer and service location personnel.
  • Support the development of project documentation, including plans, reports, schedules, and budgets.
  • Help maintain project tracking systems and ensure all project information is current and accessible.
  • Prepare and deliver project-related presentations and updates for internal teams and clients.
  • Conduct research and analysis to support project goals and identify potential risks or improvement opportunities.
  • Facilitate effective communication across team members to ensure alignment on project goals and deliverables.
  • Provide administrative support as needed, including scheduling meetings, preparing meeting minutes, and following up on action items.
  • Participate in post-project reviews and contribute to lessons learned and process improvement initiatives.
  • Collaborate with cross-functional teams to establish and implement supplier quality performance objectives.
  • Rapidly identify, isolate, communicate, and resolve quality issues.
  • Conduct root cause analysis of customer quality issues.
  • Understand service location processes and their effect on customers' parts.
  • Provide technical support and guidance to customers and service location staff.
  • Stay abreast of industry trends, regulatory requirements, and technological advancements in manufacturing and quality assurance.
  • Communicate effectively with customer and service location team members to ensure alignment on quality objectives and expectations.
  • Identify leads and generate new business opportunities for the Company.
  • Document and update notes, audits, issues, contacts, parts, and supplier information in software systems.
  • Promote proper work ethic and demonstrate the Company's Core Values, policies, procedures, and best practices.
  • Comply with all customer and service location requirements, including health/safety training and vaccination status.
Requirements:
  • High school diploma or GED
  • Valid driver's license
  • Read, understand, measure, and implement GD&T concepts from engineering blueprints
  • Proficient ability utilizing Microsoft Outlook and Microsoft Excel software
  • Effective reading, writing, communication, and interpersonal skills
  • Minimum 1 year experience working in a quality department position for a manufacturing operation
Preferred Qualifications:
  • Quality Assurance certifications for manufacturing
  • Minimum 1 year experience working in an ISO 13485 medical device manufacturing environment
  • ISO 13485 / FDA 820 medical device auditor certification
  • Ability and experience using laboratory measurement devices such as microscopes, optical comparators, quality gages
  • Experience in clean room processes for inspection and packaging environments
Compensation:

$25/hour