Store Director

21 hours ago

Modesto, California, United States Lennox International Full time

About the Role

As a Store Director at Lennox International, you will be responsible for leading a team of customer service associates and driving the financial performance and operational excellence of your store. You will collaborate with the sales team to ensure annual revenue exceeds the designated threshold level.

Key Responsibilities

  • Recruit, hire, train, and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills.
  • Promote the sales of replacement components and aftermarket products to the dealer network, contractors, and other relevant business segments.
  • Own the business in the local market and deliver results on established sales, growth, and profitability goals by partnering with Sales to pursue new sales opportunities.
  • Maintain a customer-ready, professionally merchandised showroom, warehouse, building, and grounds.
  • Coordinate with transportation providers for daily shipments.
  • Prioritize and promote an ongoing Environmental, Health, and Safety program.
  • Manage and tailor inventory to the needs of the local market.
  • Ensure accurate inventory through cycle counting and general operational excellence.

About Your Future at Lennox International

Lennox International offers opportunities for career growth and development. Top-performing Store Directors have been promoted into roles such as Territory Manager, Operations Manager, Area Zone Manager, and other corporate roles.

Requirements

  • A bachelor's degree or equivalent combination of education and experience is preferred.
  • Requires at least 5 years of related experience.
  • Ability to lead others.
  • Strong oral and written communication skills.
  • Must be able to lift up to 50 lbs.
  • Effective at developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners.
  • Strong business acumen to position the store within the market in terms of promotions and customer awareness through the effective use of promotions, customer contacts, outbound calls, customer appreciation events, etc.

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