Product Manager: Mobile Knowledge Base App

1 week ago

Richardson, Texas, United States DSI Systems Full time
Job Title: Product Manager: Mobile Knowledge Base App

We are seeking a highly skilled Product Manager to lead the development and launch of our mobile knowledge base app. As a key member of our team, you will be responsible for defining and prioritizing product requirements, ensuring alignment with strategic objectives and customer needs.

Key Responsibilities:

  • Conduct and manage the mobile knowledge tool's day-to-day operations, delivering an exceptional end-user experience that ensures optimal performance, usability, and reliability.
  • Define and prioritize product requirements, ensuring alignment with strategic objectives and customer needs.
  • Establish and maintain content production workflows, schedules, and quality standards to ensure timely delivery and high-quality output.
  • Work closely with the development team to translate product requirements into actionable development plans and drive timely delivery of product releases.
  • Lead go-to-market strategies for product launches, including developing messaging and positioning collateral to drive awareness and adoption.
  • Collaborate with trainers, content developers, and partners to prioritize features, enhancements, and bug fixes based on user feedback and business objectives.
  • Develop and implement content strategies aligned with company goals and target audience, ensuring a consistent and engaging user experience.
  • Oversee the creation, curation, and publishing of high-quality content across various formats including articles, training, videos, graphics, and interactive elements.
  • Analyze app usage data, user feedback, and market trends to identify opportunities for content optimization and new feature development.
  • Conduct regular content audits and performance assessments to measure the effectiveness of content strategies and identify areas for improvement.

Requirements:

  • Required: Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)
  • Highly Preferred: Learning Management Systems experience
  • Highly Preferred: Cloud-based content storage, organization, and file-sharing expertise
  • Preferred: Business Intelligence Software

Benefits:

  • Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within

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