Dispatch Operations Manager

5 days ago


Flowery Branch, Georgia, United States The Reserves Network Full time
Job Description

This Dispatch Operations Manager role is an excellent opportunity to leverage your leadership and operational skills in a fast-paced call center environment.

We are seeking a highly motivated and experienced individual to join our team as a Dispatch Operations Manager. In this role, you will be responsible for overseeing the coordination of service appointments, maintaining records, and managing customer complaints.

Key Responsibilities:

  • Oversee the coordination of service appointments with authorized technicians.
  • Maintain comprehensive and up-to-date records, including work order notes and internal documentation.
  • Manage customer complaints or escalations professionally and promptly.

Requirements and Qualifications:

  • 5+ years of experience in a Call Center or high-volume calls, Service Tech role.
  • Familiarity with service dispatch and problem-solving.
  • Demonstrated work experience in aftermarket service or a similar role.

Benefits and Perks:

  • $20.00 per hour (based on experience).
  • Medical Benefits.
  • Holidays.
  • Training & Growth.

In this role, you will have the opportunity to grow and develop your career with a company that values your skills and aspirations. The Reserves Network offers personalized career guidance, access to exclusive job opportunities, and a supportive team dedicated to helping you reach your career goals.



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