Solutions Architect

3 days ago


Atlanta, Georgia, United States CRH Full time
About the Role

We are seeking a highly skilled Solutions Architect to join our team at CRH Americas. As a Solutions Architect, you will play a key role in designing and delivering solutions for our internal customers using Salesforce products.

Key Responsibilities
  • Conduct research to recommend steps and a roadmap for Salesforce solutions
  • Work with business users and Sales Operation teams to learn best practices and propose new Salesforce solutions
  • Review solutions with the System Architect and recommend improvements
  • Participate in solution design and implementation, including configuration, development, quality assurance testing, and deployment of CRM solutions
  • Collaborate with colleagues and customers to create prototypes and proofs of concept
  • Assist with grooming and refining the Salesforce product backlog
  • Write user stories and provide guidance on user story writing style
  • Ensure success and acceptance criteria are defined for each story
  • Perform administration tasks, such as managing fields, relationships, process builders, flows, approval processes, page layouts, validation rules, email notifications, custom buttons/links, LWC, reports, dashboards, roles, profiles, and sharing rules
Requirements
  • 5+ years of experience working with Salesforce as a Salesforce Administrator or equivalent
  • Excellent relationship-building skills
  • A proactive personality with a can-do attitude
  • Strong analytical skills with the ability to observe trends and make suggestions based on results
  • Must have Salesforce Admin certification
  • Certifications in sales cloud, service cloud, experience cloud, and CPQ are a plus
  • Available and responsive to questions, clarifications, and instructions
  • Ability to tailor communication to multiple audiences at all levels
  • A self-starter with experience leading projects or delivery workstreams
  • Outstanding written communication skills
  • Ability to demonstrate concepts visually and in writing to enable stakeholders to decide with confidence
  • A strategic approach to solution design with proven ability to develop and execute tactical plans to support the strategy
  • Excellent ability to coach, motivate, and direct work tasks to a multi-disciplinary team of Salesforce professionals
About CRH

CRH has a long and proud heritage as a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family. We operate in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today. Our system allows you to view and track your status 24 hours a day.



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