Part Time Banking Associate

4 weeks ago


Rockford, Illinois, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a Part Time Banking Associate to join our Retail Branch organization. As a Part Time Banking Associate, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, educate customers on alternatives available for their financial interactions, and identify banking opportunities during the customer interaction.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer's problems and adhere to all policies and procedures.

Requirements
  • Customer Focused - knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk - assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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