Veterinary Hospital Operations Manager

4 weeks ago


Herndon Virginia, United States Dominion Animal Hospital Full time
About Dominion Animal Hospital

We are a fast-paced, multi-doctor veterinary hospital in the heart of downtown Herndon, VA, dedicated to providing exceptional care to our patients and a supportive work environment for our team members.

Job Summary

The Assistant Manager will assist the Hospital Manager in overseeing the day-to-day operations of our hospital, ensuring a safe and efficient work environment, and providing excellent client service.

Key Responsibilities
  • Maintain a positive attitude and provide exceptional client service
  • Partner with the Hospital Manager to address staffing needs, including hiring, training, and performance management
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Approve daily timesheets and correct schedules
  • Reconcile End of Day reports and check daily deposits
  • Proactively demonstrate empathy towards clients and treat pets with compassion and respect
  • Address and work to resolve employee conflict and behavior
  • Manage the financial needs of the hospital, including collection of client transactions and cash handling procedures
Requirements
  • Excellent communication and conflict management skills
  • Experience leading a diverse work force and establishing a positive team environment
  • Experience leading a team in a veterinary environment is a plus
  • Flexible scheduling, including some holidays and weekends
  • Any veterinary experience is strongly preferred
Benefits
  • $22.00-$25.00/hr based on experience
  • Health Care Plan (Medical, Dental, & Vision)
  • Retirement Plan (401K)
  • Life Insurance (Basic, Voluntary, & AD&D)
  • Short Term Disability
  • Paid Time Off
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Teledoc
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)
  • A large network of over 5,000 veterinary professionals who share common interests in promoting a collaborative working environment and individual career growth


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