Veterinary Hospital Operations Manager
4 weeks ago
We are a fast-paced, multi-doctor veterinary hospital in the heart of downtown Herndon, VA, dedicated to providing exceptional care to our patients and a supportive work environment for our team members.
Job SummaryThe Assistant Manager will assist the Hospital Manager in overseeing the day-to-day operations of our hospital, ensuring a safe and efficient work environment, and providing excellent client service.
Key Responsibilities- Maintain a positive attitude and provide exceptional client service
- Partner with the Hospital Manager to address staffing needs, including hiring, training, and performance management
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Approve daily timesheets and correct schedules
- Reconcile End of Day reports and check daily deposits
- Proactively demonstrate empathy towards clients and treat pets with compassion and respect
- Address and work to resolve employee conflict and behavior
- Manage the financial needs of the hospital, including collection of client transactions and cash handling procedures
- Excellent communication and conflict management skills
- Experience leading a diverse work force and establishing a positive team environment
- Experience leading a team in a veterinary environment is a plus
- Flexible scheduling, including some holidays and weekends
- Any veterinary experience is strongly preferred
- $22.00-$25.00/hr based on experience
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (401K)
- Life Insurance (Basic, Voluntary, & AD&D)
- Short Term Disability
- Paid Time Off
- Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
- Teledoc
- Discounted Veterinary Care
- EAP (Employee Assistance Program)
- A large network of over 5,000 veterinary professionals who share common interests in promoting a collaborative working environment and individual career growth
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