Commercial HVAC Service Technician

2 weeks ago


Houston, Texas, United States HTS Engineering Ltd Full time
Company Overview:
HTS Engineering Ltd. stands as the premier independent representative of commercial HVAC manufacturers across North America, boasting 20 locations throughout the United States and Canada. Our brand embodies a commitment to the success of all stakeholders involved in the HVAC system lifecycle, from selection and design to installation and maintenance.

Position Summary:
The HVAC Service Technician II will operate autonomously or collaboratively within a team, tasked with the installation, initiation, troubleshooting, commissioning, and maintenance of commercial HVACR systems and equipment.

Key Responsibilities:
• Manage existing client accounts by evaluating work orders, planning travel schedules, addressing complaints, conducting tests, and resolving issues.
• Establish service protocols by assessing system requirements, procuring necessary components, completing installations, and executing acceptance tests.
• Foster customer relationships by analyzing complaints, identifying solutions, proposing enhancements, and recommending system upgrades.
• Ensure personal equipment functionality by adhering to operating guidelines, troubleshooting malfunctions, maintaining supplies, and performing preventive maintenance.
• Document service and installation activities through comprehensive forms, reports, logs, and records.
• Uphold customer confidentiality by safeguarding service information.
• Enhance job knowledge through participation in educational opportunities and reviewing professional literature.
• Contribute to the operational and organizational objectives by achieving related results as necessary.

Qualifications:
• Proven experience in a service vehicle performing HVAC contractor services, with a strong ability to collaborate within a team.
• Preferred experience with VRF systems.
• Desired familiarity with BAS/DDC Controls.
• Possession of personal tools is required.
• Reliability and excellent communication skills, both verbal and written, are essential.
• Willingness to undergo pre-employment screening, including background checks and drug testing.
• A minimum of 3 years of relevant industry experience is required.
• A valid driver's license with a clean driving record is mandatory.

Physical Requirements:
• Ability to handle and lift standard tools used in air conditioning service work.
• Regularly required to stand, use hands and fingers, and communicate effectively.
• Frequently required to walk, reach, and perform various physical activities.
• Must be capable of lifting and moving weights up to 50 pounds, with assistance available for heavier loads.

Education and Experience:
• Technician's Degree or equivalent from a Technical/Trade School with a certification in HVAC, alongside five years of related experience; or a comparable combination of education and experience.
• Proficiency in Microsoft Office and basic computer skills is necessary.

HTS Engineering Ltd. is committed to providing equal employment opportunities and prohibits discrimination and harassment of any kind.

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