Customer Service Representative

3 weeks ago


Tampa, Florida, United States Chadwell Supply Full time
Customer Service Representative

Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a Customer Service Representative to join our team at Chadwell Supply. As a key member of our customer service team, you will be responsible for providing top-notch service to our customers, processing orders, and resolving any issues that may arise.

Key Responsibilities:
  • Process customer orders and respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Work closely with the sales team and warehouse personnel to ensure accurate order fulfillment
  • Maintain accurate records and reports of customer interactions and order status
  • Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements:
  • High school diploma or equivalent required; some college recommended
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to work a standard Monday-Friday schedule with occasional overtime
What We Offer:
  • Competitive hourly rate of $16.00
  • Full-time position with benefits, including medical, dental, and vision insurance
  • 401K plan and paid time off
  • Opportunities for career advancement and professional growth


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