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Seasonal Retail Training Specialist
2 months ago
**Job Summary:**
We are seeking a highly motivated and experienced Seasonal Retail Training Specialist to join our team at Denali Water Solutions LLC. As a key member of our sustainability team, you will be responsible for implementing training programs for retail customers to teach them protocols, techniques, and best practices of our Organic Recycling program.
Key Responsibilities:
- Develop and deliver training sessions to retail customers on our Organic Recycling program.
- Identify new training needs and work across multiple teams to update and/or develop necessary content and materials as needed.
- Assess the training needs of all individuals and teams and conduct training for them.
- Perform training sessions with new store employees through various methods to engage employees.
- Run reports as necessary.
- Collect feedback from management regarding training material and make improvements as per the requirements.
- Proactively reach out to stores and schedule necessary training.
- Help train Organix Recycling employees as needed.
- Manage full training cycle such as conducting in-person activities and using e-learning platforms.
Requirements:
- 2-3 years of proven training experience in education.
- High school diploma or equivalent
- Bachelor's degree preferred but not required.
- Strong phone/email contact handling skills and active listening
- Stellar business communication skills; written and oral
- Willing to travel to retail stores when required.
- Customer orientation and ability to adapt/respond to different styles.
- Ability to multi-task, prioritize, and manage time effectively.
- Working knowledge of Microsoft Excel, PowerPoint, and Microsoft Word
- Working knowledge of Dropbox
- Ability to learn quickly new computer applications and systems.
- Fluency in English is required. Fluency in Spanish is desired but not required.
Work Environment:
The position requires the employee to work in the office at times.
Physical Demands:
- Prolonged sitting at a desk and working on a computer, answering a phone.
- Ability to travel.
- Must be able to exchange accurate, concise, and consistent information.
- When onsite, must be able to stand for extended periods (can be up to 100% of the time)
- Will be required to lift at least 20 pounds.
Travel:
Must be able to travel away from home for extended periods and up to 50% of the year.
Equal Employment Opportunity Policy:
Denali Water Solutions LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.