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Hourly Operations Manager

2 months ago

New York, New York, United States Restaurant Associates Full time
Job Summary

Restaurant Associates is seeking a skilled Shift Supervisor to lead our team and ensure seamless operations during peak hours. As a key member of our management team, you will be responsible for directing the activities of our associates, overseeing job expectations, and maintaining policy and procedure.

Key Responsibilities
  • Team Management: Provide training and create work schedules to ensure efficient operations.
  • Performance Evaluation: Evaluate worker performance, recognize high achievers, and address underperformance.
  • Reporting and Analysis: Prepare production or sales reports for management and ensure our unit meets quality, productivity, and safety standards.
  • Employee Support: Serve as the primary contact for employee complaints and requests for time off.
  • Development and Growth: Act as a mentor, develop employees, and encourage advancement within the organization.
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
About Restaurant Associates

Restaurant Associates is a leading provider of dining and event catering services for museums, performing arts centers, and corporations. We are committed to delivering exceptional experiences and fostering a positive work environment.