Equipment Service Support Manager
3 weeks ago
Siewert Equipment is seeking a highly skilled Service Coordinator to support our service department in Rochester, New York. This role involves coordinating service calls, managing repair orders, and providing top-notch customer service.
The successful candidate will possess excellent communication skills, technical knowledge, and the ability to work well under pressure. Proficiency in computer software, particularly Microsoft Excel, is essential for this position.
This role offers a competitive salary of approximately $50,000 - $60,000 per year, depending on experience. We also provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
If you are a detail-oriented and organized individual with a passion for delivering exceptional customer service, please submit your application for this exciting opportunity.
About Siewert Equipment:
Siewert Equipment has been a trusted partner for pump, mixer, blower, and process equipment needs in upstate New York for over six decades. Our employee-owned company is committed to customer satisfaction and employee development.
Key Responsibilities:
- Manage repair orders and coordinate service activities.
- Provide outstanding customer service and communicate effectively with customers, supervisors, and technicians.
- Maintain accurate records and reports, including service logs and warranty claims.
- Assist supervisors with scheduling and coordination of service activities.
- Participate in training programs to enhance technical knowledge and skills.
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