Residential Operations Director

2 days ago


Juneau, Alaska, United States HS Government Partners, LLC dba Mayroad Full time
Job Summary

We are seeking a highly skilled and experienced Residential Operations Director to lead our property management portfolio on installation sites. As a key member of our team, you will be responsible for overseeing all aspects of property operations, including maintenance, leasing, and resident management.

Key Responsibilities
  • Lead and manage installation property management teams, including maintenance, leasing, and resident management.
  • Develop and maintain strong relationships with local stakeholders, including military partners, vendors, and owners.
  • Conduct thorough monthly reviews of operating statements, track financial performance, and identify variances in budget vs. actual expenditures.
  • Lead the development of the installation's property management annual operating budget and provide input for reconciliation of any discrepancies.
  • Support the VP of Property Operations in maximizing efficiencies and achieving operational excellence.
  • Responsible for overall vendor management, including sourcing vendors, developing and issuing Requests for Proposals (RFPs), and ensuring vendors are accountable to Property Management Service Agreements (PMSAs).
  • Assist with due diligence and procurement efforts for new business opportunities and participate in regular strategy and operations meetings with senior leadership.
Requirements
  • Bachelor's degree in Real Estate or related field or relative industry credentialing.
  • 5+ years of experience in managing a multi-site conventional, affordable, or military property management portfolio, with increasing levels of responsibility.
  • 3+ years of supervisory experience of a high-level performance team in a property management or hospitality role.
What We Offer

As a Residential Operations Director with HS Government Partners, LLC dba Mayroad, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our company.



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