Hotel Receptionist

**Job Summary**

Hotel Resource is seeking a highly skilled and customer-focused Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a seamless check-in and check-out experience.

**Key Responsibilities:**

• Greet guests and patrons as they arrive, and ask if they have a prior booking.
• Manage the registration process, including verifying identification and ensuring accurate credentials.
• Handle guest check-ins and check-outs, and provide room keys as needed.
• Operate the hotel phone and reservation system, taking calls and providing information and transferring calls as necessary.
• Manage accurate accounting of all rooms, and compute bills and take payments.
• Provide guests with directions around the hotel, and contact housekeeping and maintenance departments as needed.
• Balance cash at the end of the shift, and generate accounting reports for the benefit of the next shift.

**Requirements:**

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask with ease.
• Strong attention to detail and organizational skills.
• Ability to work a variety of shifts, including evenings and weekends.

**What We Offer:**

• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.