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Auto Parts Specialist

2 months ago

Morgan Hill, California, United States O'Reilly Auto Parts Full time
Job Summary

O'Reilly Auto Parts is seeking a highly skilled and customer-focused Auto Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and promoting our products and services.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting the right products and services for their automotive needs, providing expert advice and recommendations.
  • Process transactions, handle cash and credit sales, and maintain accurate records.
  • Participate in visual merchandising, maintaining a clean and organized store environment, and ensuring that products are properly displayed and stocked.
  • Operate store test equipment, perform basic repairs, and provide in-store services to customers.
  • Collaborate with store management to achieve sales goals, promote products, and develop strategies to improve customer satisfaction.
Requirements
  • High school diploma or equivalent required; ASE certification a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to multitask, handle multiple customers, and work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer
  • Competitive wages and paid time off.
  • Stock purchase plan and 401(k) with employer contributions.
  • Medical, dental, and vision insurance with optional flexible spending account.
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.