Veterinary Team Member
3 days ago
Job Title: Veterinary Receptionist
We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at The Animal Hospital. As a key member of our front desk, you will be responsible for providing exceptional customer service, handling patient flow, and ensuring the smooth operation of our veterinary services.
**Key Responsibilities:**
- Checking patients in and out, processing invoices
- Providing top-notch customer service, answering questions, and handling payments
- Answering phone calls, scheduling appointments, and recording messages for doctors and staff
- Handling mail and email, updating patient charts, and entering data into our billing system
- Assisting with prescription retrieval, pet supply purchases, and maintaining a clean waiting area
- Must be able to lift 50 pounds, stand for long periods, and perform other physical demands of the role
**Required Skills and Qualifications:**
- High School Diploma or equivalent, plus relevant work experience
- Excellent customer service, organizational, and technical skills
- Team-oriented and effective communication skills
**Benefits:**
- Competitive salary ($40,000 - $60,000 per year) plus revenue sharing bonus program
- Best-in-class medical, vision, and dental insurance
- Short-term and long-term disability, life insurance, and 401k with match
- Paid time off, free continuing education, and mental health support
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