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Laboratory Operations Supervisor

2 months ago

Madras, Oregon, United States St. Charles Health System Full time

Typical pay range:
$63.77

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION


TITLE: Laboratory Supervisor (Redmond/Madras/Prineville)


REPORTS TO POSITION: Manager, Laboratory Northern Campuses


DEPARTMENT: Laboratory



OUR VISION:
Creating America's healthiest community, together



OUR MISSION:
In the spirit of love and compassion, better health, better care, better value



OUR VALUES:
Accountability, Caring and Teamwork


DEPARTMENT SUMMARY: The laboratory departments provide a variety of services to our multi-hospital organization and outreach community, including blood collection, processing, testing, and reporting of results across all disciplines of laboratory medicine.

POSITION OVERVIEW:
The Laboratory Supervisor at St. Charles Health System is a hands-on leader responsible for ensuring and maintaining service excellence in all phases of testing across one or more laboratories within the St. Charles Health System. This role oversees staffing and daily laboratory operations, directly managing laboratory personnel.



ESSENTIAL FUNCTIONS AND DUTIES:


Actively engages as a member of the laboratory leadership team to uphold safe, efficient, and compliant operations and services.

Performs the responsibilities of a Medical Laboratory Scientist/Technologist, dedicating 60% of time to bench duties.

Monitors the accuracy, quality, and timeliness of services provided in one or more technical areas, ensuring compliance with all regulatory, legal, and organizational standards.

Conducts personnel supervisory functions, allocating 40% of time to supervisory duties, including coaching, education, staff development, competency assessments, and annual evaluations. Adjusts staffing and scheduling to maintain safe and efficient laboratory operations.

Collaborates with the Director to develop and manage the quarterly budget for the assigned laboratory.

Assists with capital requests, workflow planning, and evaluation of new tests or instruments.

Coordinates new staff orientation, training, and initial competency assessments.

Responsible for annual technical and phlebotomy competencies for staff, ensuring all necessary records are updated and filed promptly.

Provides technical consultation, education, and decision support for technical staff, clinicians, clients, and customers at the assigned facility.

Maintains and updates applicable procedures, quality system records, and proficiency testing records as necessary.

Ensures instrument comparisons are performed, documented, and reviewed promptly, and linearity studies are conducted as required by regulatory agencies and indicated by quality control.


Directs, coaches, and monitors the performance of all direct reports to foster a high-performance team that meets organizational and laboratory objectives.

Ensures all direct reports comply with regulatory and safety requirements, implementing and managing all organizational safety directives and goals.

Oversees the team's delivery of customer service in a manner that promotes goodwill, ensuring timeliness, efficiency, and accuracy.

Conducts all activities with the highest standards of professionalism and confidentiality.

Complies with all applicable laws, regulations, policies, and procedures, supporting the health system's corporate integrity efforts by acting ethically and appropriately, reporting known or suspected violations, and cooperating fully with all investigations and proceedings.

Supports the vision, mission, and values of the organization in all respects.


Champions continuous improvement principles, promoting a culture of change and innovation.

Ensures a safe environment for staff, patients, and visitors.

May perform additional duties of similar complexity within the organization as required or assigned.

EDUCATION


Required: Bachelor's degree in a related field. Graduate of an accredited school of MLS/MT in accordance with ASCP standards.


Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION


Required: Current Oregon driver's license or the ability to obtain upon hire, meeting SCHS driving requirements. Ability to travel to all SCHS worksites.

Current national certification or licensure at the Technologist/Scientist level by one or more accredited credentialing agencies: ASCP, AMT, AAB, HEW, and California Department of Health Services.

Acceptable credentials:
MLS (ASCP), MT (ASCP), BB (ASCP), H (ASCP), C (ASCP), M (ASCP), MB (ASCP), SBB (ASCP), SC (ASCP), SM (ASCP), SI (ASCP), MT (AMT), MT (HEW), MT (AAB), CLS


Preferred: Experience with process improvement methodologies

EXPERIENCE


Required: Minimum two (2) years of experience as a laboratory generalist. Intermediate to advanced proficiency in Microsoft applications (Word, PowerPoint, Excel, and Access), database management, document preparation, and project presentations.


Preferred: Minimum one year of previous laboratory leadership experience. Experience leading team meetings and disseminating organizational information (e.g., QA, QC, Process Improvement).

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, keyboarding operation

Occasionally (25%): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle

Rarely (10%): Bending, stooping/kneeling/crouching, climbing stairs, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 11-25 pounds.

Exposure to Elemental Factors

Rarely (10%): Chemical solutions

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:
Regular

Shift:
First Shift (United States of America)

Is Exempt Position?
Yes

Job Family:

SUPERVISOR

Scheduled Days of the Week:
Monday-Friday

Shift Start & End Time:
Day Shift