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Sales Support Associate

1 month ago

Jacksonville, Florida, United States AD Solutions Full time
Job Description

We are seeking a highly organized and detail-oriented Sales Support Associate to join our team at AD Solutions. This role will support both the finance and sales teams, requiring a proactive and analytical individual who can manage financial transactions, assist in budgeting and forecasting, and provide administrative support to the sales team.

Key Responsibilities:
  • Administrative Support: Provide administrative and system support for assigned sales representatives, assist with administrative and finance functions, and cross-train to assist other Leasing associates as needed.
  • Lease and Contract Management: Ensure completeness and accuracy of lease contract documents, process new lease applications, and follow up with the respective Account Executive when necessary.
  • Sales and Order Processing: Coordinate with the sales team to ensure accurate and timely order processing and fulfillment, process address changes/discrepancies between systems, and ensure all calculations are accurate based on MSRP and current approvals.
  • Customer Service: Research and respond to internal and external customer inquiries quickly and accurately, effectively communicate with a high volume of internal and external customers about billing and contracts via phone and email.
  • Financial and Billing Support: Utilize internal resources to pull original sales and leasing paperwork for internal and external review, use financial software to review and correct contract billing records, and determine when credit memos are needed.

Requirements:

  • Bachelor's degree in Finance, Business Administration, or a related field.
  • 2+ years of experience in finance, sales administration, or a related role.
  • Proficiency in Microsoft Office Suite, particularly Excel & Google sheets.
  • Strong analytical skills with the ability to interpret financial data and create reports.
  • Excellent organizational and time management skills with the ability to handle multiple tasks simultaneously.
  • Strong communication skills, both written and verbal, with the ability to work effectively with cross-functional teams.